What does Giant Eagle, Comcast, and downtown Pittsburgh all have in common?

If you didn’t guess already …. the answer is simple. They all suck. I guess I wasn’t feeling so great today since I’m nearing the 24 hour mark of having a headache that kind of comes and goes but hasn’t completely gone away. I decided to take a trip downtown on my lunch hour today to take care of some personal stuff. Of course I got lost and had the wrong building anyways, so it was a huge waste of time. I blame Pittsburgh and their website which clearly gave me the wrong address. Ughh, I guess I’ll give it another try tomorrow. I was so aggravated and didn’t know that the place I needed to go was also still downtown. Now I know, please don’t give me crap when I get there tomorrow, ok? Today I also needed a copy of my comcast bill to prove my address. I pay no utilities here so cable is about the only thing that will prove I have something in my name here. Apparently credit card statements and that kind of stuff don’t qualify. I signed up for paperless statements a while ago so I printed out my online statement but there is NOWHERE on the statement that actually has my name. So that was great. I called Comcast and asked them to fax me a copy of my bill with my name on it. After being transferred three times, I was told that they would ‘request it’ for me but they couldn’t promise it would get faxed to me. So yeah, I am asking them a favor, but consider that I am saving them money every month by not getting a paper statement, I pay over $100 a month, and I’m a long-standing customer who pays on time. One lousy fax shouldn’t be too much to ask for. Geeeeesh. I had called at 9:30 a.m. The fax came at 4:00 p.m. At least it came (with the first three letters of my name cut off) …. no further comments on that. And finally, Giant Eagle. I went grocery shopping (yes shocking!) after work today and I really despise the newly remodeled Giant Eagle in Shadyside. After making three big circles around the store, I finally asked someone where the bread was. It wasn’t obvious to me that the bread would be in the aisle with diapers and shampoo. Perhaps I shouldn’t have assumed that bread couldn’t possibly be mixed in with hygiene products, because afterall it is still Giant Eagle.

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